Patriot Recommends

Stephen was wonderful and caring and especially hard working. He knew what he was doing. It was late night when he came and he was so positive. Worked so hard on my system. I feel as though they truly care about you and want to do a great job and that’s exactly what Stephen did and was pleasant all the while. He was a blessing last night and probably did not realize it. Thanks foe all your help and hard work. I will make sure you are recommended to many.

So when we had our septic backup I called Patriot on Tuesday 12/9/2025 not expecting to have much luck with scheduling as I figured everyone was booked. From the moment Kasey answered the phone I immediately felt calmed and she worked her magic and booked an appointment for same day service. I asked for their best experienced technician and she said she was going to put Justin on it. Justin gave me a courtesy call before arrival and continuously communicated the issues that he found from another company and provided a resolution. Justin truly went above and beyond in helping us with this nightmare of a situation and really put us at ease. Not only did he brief us on his findings but also stayed afterhours (11pm) in 30 degree temps to help get us back up and running as a temporary fix since we knew our situation would require a return visit. We scheduled a return visit for the following week as their schedule was booked up for later the same week which is completely understandable. However Justin being the amazing miracle worker he is, called me on a Thursday to move my appointment up to Friday (5 days sooner). This not only made me feel relieved and happy but also one step closer to getting this situation behind us. Justin showed up, did his thing and debriefed us on what he completed. The communication from that very first initial call to the completion of the job was nothing short of perfection. They really need to give Justin and Kasey a cape because they were our superhero’s when we needed it! If you are even questioning about using this company the answer is YES YOU SHOULD!!! As a contractor myself I’m always adding people to my contacts for future reference and they are now my “go-to” when is comes to septic tanks and I won’t go anywhere else. I wish I could give them 10 STARS because of how amazing they are! The nightmare of a full septic near Christmas is never fun but entrusting our property with Patriot was one of the best decisions I could’ve ever made! THANK YOU TO JUSTIN, KASEY, AND TEAM FOR HELPING US WITH OUR SEPTIC!

From the time that I contact patriot plumbing And reached Miss Casey on the phone. I felt nothing but compassion they listened and they responded quickly. I had quite a complex situation in several areas of my home as stressful as it was they made the process less stressful and were there for me the whole way. My technician Cody was most respectful, informative, and educated me through the whole process of everything he was doing. I really appreciate your attentiveness and taking care of me and my family. I would 100% recommend them to friends, family and colleagues. I found my plumber for life.

I had a fantastic experience with Patriot Heating, Cooling, Plumbing & Electrical. As an engineer, I tend to ask a lot of technical questions, and Stephen was absolutely perfect. He was incredibly knowledgeable and showed great patience with my inquisitive mind, explaining the system's mechanics clearly. I also love that this is a veteran-owned company. It’s clear they take pride in their work and values. Highly recommend Stephen and the whole Patriot team!