Patriot Recommends 

So when we had our septic backup I called Patriot on Tuesday 12/9/2025 not expecting to have much luck with scheduling as I figured everyone was booked. From the moment Kasey answered the phone I immediately felt calmed and she worked her magic and booked an appointment for same day service. I asked for their best experienced technician and she said she was going to put Justin on it. Justin gave me a courtesy call before arrival and continuously communicated the issues that he found from another company and provided a resolution. Justin truly went above and beyond in helping us with this nightmare of a situation and really put us at ease. Not only did he brief us on his findings but also stayed afterhours (11pm) in 30 degree temps to help get us back up and running as a temporary fix since we knew our situation would require a return visit. We scheduled a return visit for the following week as their schedule was booked up for later the same week which is completely understandable. However Justin being the amazing miracle worker he is, called me on a Thursday to move my appointment up to Friday (5 days sooner). This not only made me feel relieved and happy but also one step closer to getting this situation behind us. Justin showed up, did his thing and debriefed us on what he completed. The communication from that very first initial call to the completion of the job was nothing short of perfection. They really need to give Justin and Kasey a cape because they were our superhero’s when we needed it! If you are even questioning about using this company the answer is YES YOU SHOULD!!! As a contractor myself I’m always adding people to my contacts for future reference and they are now my “go-to” when is comes to septic tanks and I won’t go anywhere else. I wish I could give them 10 STARS because of how amazing they are! The nightmare of a full septic near Christmas is never fun but entrusting our property with Patriot was one of the best decisions I could’ve ever made! THANK YOU TO JUSTIN, KASEY, AND TEAM FOR HELPING US WITH OUR SEPTIC!

I had a great experience with Patriot Heating, Cooling, Plumbing and Electrical from start to finish. Our control board burned out, and Stephen quickly diagnosed the issue. He replaced the control board under warranty, repaired the wiring, and thoroughly tested the system to ensure proper voltage (24V) throughout, including at the thermostat. His attention to detail and technical expertise were very reassuring. Their response time was incredibly fast, and the scheduling process was smooth and efficient, which made everything much easier during a stressful situation. What really stood out was their willingness to help verify my warranty coverage, saving me both time and money — something I truly appreciated. A special thank you again to Stephen. He was professional, knowledgeable, and proactive, taking the time to clearly explain the issue and even pointing out potential future concerns. He came out multiple times as needed and helped coordinate parts, and throughout the process, he consistently demonstrated care and attention to detail. Overall, he gave me real peace of mind. This was a reliable, honest, and high-quality service experience. I highly recommend them to anyone needing HVAC, plumbing, or electrical work — and I will definitely use them again in the future.

Great friendly service. Devin was great. He wore protective shoe covering and took care not to soil our house. He came out very late at night. Checked everything out. Gave us price options and explained all the issues with my husband. He gave us the lowest cost option. Things were repaired before he left and all was working well.

I had a fantastic experience with Patriot Heating, Cooling, Plumbing & Electrical. As an engineer, I tend to ask a lot of technical questions, and Stephen was absolutely perfect. He was incredibly knowledgeable and showed great patience with my inquisitive mind, explaining the system's mechanics clearly. I also love that this is a veteran-owned company. It’s clear they take pride in their work and values. Highly recommend Stephen and the whole Patriot team!

Called on a Saturday morning and Devin showed up within the hour to diagnose a leaking water heater. Was very professional and knowledgeable. He explained everything thoroughly and gave several options to fix the issue. Anyone in flowery branch with plumbing hvac or electrical issues don’t hesitate to call patriot!

Tech Brennan was polite and courteous from his arrival to his departure. Very knowledgeable and even showed me what he was talking about while diagnosing my AC unit. Offered me several repair options at different price points that worked for me. Would recommend Patriot and will be calling again with any issues like this in the future.