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So when we had our septic backup I called Patriot on Tuesday 12/9/2025 not expecting to have much luck with scheduling as I figured everyone was booked. From the moment Kasey answered the phone I immediately felt calmed and she worked her magic and booked an appointment for same day service. I...

So when we had our septic backup I called Patriot on Tuesday 12/9/2025 not expecting to have much luck with scheduling as I figured everyone was booked. From the moment Kasey answered the phone I immediately felt calmed and she worked her magic and booked an appointment for same day service. I asked for their best experienced technician and she said she was going to put Justin on it. Justin gave me a courtesy call before arrival and continuously communicated the issues that he found from another company and provided a resolution. Justin truly went above and beyond in helping us with this nightmare of a situation and really put us at ease. Not only did he brief us on his findings but also stayed afterhours (11pm) in 30 degree temps to help get us back up and running as a temporary fix since we knew our situation would require a return visit. We scheduled a return visit for the following week as their schedule was booked up for later the same week which is completely understandable. However Justin being the amazing miracle worker he is, called me on a Thursday to move my appointment up to Friday (5 days sooner). This not only made me feel relieved and happy but also one step closer to getting this situation behind us. Justin showed up, did his thing and debriefed us on what he completed. The communication from that very first initial call to the completion of the job was nothing short of perfection. They really need to give Justin and Kasey a cape because they were our superhero’s when we needed it! If you are even questioning about using this company the answer is YES YOU SHOULD!!! As a contractor myself I’m always adding people to my contacts for future reference and they are now my “go-to” when is comes to septic tanks and I won’t go anywhere else. I wish I could give them 10 STARS because of how amazing they are! The nightmare of a full septic near Christmas is never fun but entrusting our property with Patriot was one of the best decisions I could’ve ever made! THANK YOU TO JUSTIN, KASEY, AND TEAM FOR HELPING US WITH OUR SEPTIC!

Cody Smith

They replaced my entire HVAC in January of 2025 - just recently signed up for their maintenance/service agreement - thanks to Ken (manager I believe). They were super fair on pricing. Brennan was amazing! He was super friendly and thorough with his inspection. Company as a whole is awesome.

Briannah Daniel

I called Patriot Friday afternoon and they were there at 3, exactly as scheduled. Cody was a great guy, very knowledgeable and nice. He fixed the issue we were having and answered any questions that I had. I would definitely recommend them and I will definitely be using them for any other...

I called Patriot Friday afternoon and they were there at 3, exactly as scheduled. Cody was a great guy, very knowledgeable and nice. He fixed the issue we were having and answered any questions that I had. I would definitely recommend them and I will definitely be using them for any other plumbing issues we have.

Timothy Riley

Patriot Plumbing is hands down one of the best companies I’ve ever dealt with! A few weeks back, I came home to a flooded nightmare in my master bathroom that spilled sewage everywhere, plus an additional septic drain line problem. This was approximately 6:30 in the evening. I called Patriot...

Patriot Plumbing is hands down one of the best companies I’ve ever dealt with! A few weeks back, I came home to a flooded nightmare in my master bathroom that spilled sewage everywhere, plus an additional septic drain line problem. This was approximately 6:30 in the evening. I called Patriot and they were exceptionally responsive in coming out to assess what was going on. Lance and his crew are fantastic, courteous, professional, and honest, which goes a very long way, especially in this type of work. They were able to fix the septic problem quickly and provided above and beyond service for me. If you’re ever faced with a plumbing issue or septic issue, I very highly recommend this company. Thanks for all that you guys have done for me!

Angelica Niccolai

Fantastic service during an emergency! We had busted pipes in our well house after a winter storm and they came out the same day. Very professional, timely (even during a high volume time) and great communication. Will recommend and use them moving forward. Brandon Neeley is highly recommended!

JS

Patriot Heating & Cooling just replaced the HVAC units in our home. Ken came in and assessed the old equipment, house layout and square footage, and presented options. The new Trane equipment installations was scheduled within a week, and took only two days to complete — one day for each...

Patriot Heating & Cooling just replaced the HVAC units in our home. Ken came in and assessed the old equipment, house layout and square footage, and presented options. The new Trane equipment installations was scheduled within a week, and took only two days to complete — one day for each floor’s units. The installation crew of Joey, Logan, Jason, and Isaac were respectful of the property, kept us appraised of the status of the installations as they progressed, completely cleaned and explained the operation of the unit's Trane 824 thermostats before departing the site. A very positive experience!

Lute Sales

Kasey answered the call the day after Christmas at 10 pm!! Without hesitation she responded and took charge on getting what we needed lined up!! Very polite, professional and kept me updated! Justin and his helper have done an amazing job! They were both very polite and respectful! Justin...

Kasey answered the call the day after Christmas at 10 pm!! Without hesitation she responded and took charge on getting what we needed lined up!! Very polite, professional and kept me updated! Justin and his helper have done an amazing job! They were both very polite and respectful! Justin explained what he was doing, what the issues were step by step along with what the cost would be and the best way to fix it! He was a take charge kind of guy which is what I like! I definitely would recommend Patriot and I will use them for any plumbing and AC needs! Hopefully no more sewage needs once they’re finished with this one! 🤣

Joe Sweat

No one wants to spend money fixing their septic tank but I am thrilled I chose patriot. They were overly helpful and very responsive. The service technician Steven was extremely respectful and knowledgeable. I used them for their septic services but will definitely be using them again if I need...

No one wants to spend money fixing their septic tank but I am thrilled I chose patriot. They were overly helpful and very responsive. The service technician Steven was extremely respectful and knowledgeable. I used them for their septic services but will definitely be using them again if I need for any of their other services they offer

Thomas Boone

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